Please take a moment to read this Policy. Please also review the Terms of Service which governs your use of the Site. Please note that certain features or services discussed in this Policy may not be offered through the Site at all times.
We collect information from you directly, automatically when you visit the Site, and sometimes from third parties. Some of this information may be considered “personal information” under various applicable laws. We consider information that identifies you as a specific, identified individual to be personal information (such as contact information), and we treat additional information, including IP addresses, cookie identifiers, and other potentially identifiable information as “personal information” where required by applicable law. And, if we combine information we consider to be non-personal with personal information, we will treat that combined information as personal information under this Policy and as required by law. Note that we may de-identify personal information so that it is non-personal, such as aggregating it or converting it to a code, sometimes using a function commonly known as a “hash”. We will treat de-identified information as non-personal to the fullest extent allowed by applicable law, and may use or disclose such non-identifying, non-personal information for any purposes that we deem appropriate.
Our Site is intended for a general audience and is not intended for use by or targeted to minors younger than the age of 16. We do not knowingly collect personal information from minors younger than the age of 16.
We may ask you to provide us with information directly when you interact with us, such as:
The Site may provide you the opportunity to participate in posting content publicly in forums, chatrooms, and through other communication functionality, such as product reviews or testimonials or in connection with a sweepstakes. These forums may ask you to create an account or may allow you to participate without creating an account, may allow you to submit or post photographs, videos, questions, product reviews, comments, suggestions, or other content to submit (collectively, “User Content”). Any User Content you submit is subject to our Terms of Service, and may be used by Diva for its business and marketing purposes and may be published online or offline.
Note that anything you choose to submit or publicly post to the Site may be public—others will have access to your User Content and may share it with third parties. If you choose to voluntarily disclose personal information, that information may be considered public information and we cannot control or be held responsible for how third parties may view use or further share such content.
If you submit User Content by any means, unless we otherwise state, the User Content may be used by Diva for its business purposes and may be published online or offline (including, without limitation, on the Site or any other format currently existing or later developed). In addition, as further set forth in our Terms of Service, we may use your User Content and any excerpt from your User Content in connection with our advertising, marketing, publicity, and promotional activities.
We and our third party business partners (including any third party content, advertising, and analytics providers) may use a variety of technologies that automatically or passively collect certain information about your use of the Site whenever you visit or interact with the Site (“Usage Information”). Usage Information may include:
In some cases, Diva may collect or receive information about your device location and may infer your device location based on your IP address or similar information. The location information we collect is accurate only to the city or state level. We use location data to help provide more relevant content during your visit.
You may be able to turn off the collection of location information through the settings on your device.
We may use Usage Information for a variety of purposes, including enhancing or otherwise improving the Site and our products and services.
The methods used to collect Usage Information may include the following:
In addition, we may use a variety of other technologies that collect Usage Information and similar information for security and fraud detection purposes and to enforce our intellectual property rights.
We may receive information about you from third parties. For example, we may receive information about you if you opt-in to receive information from us when on a third party website, app or service. We may also work with third party data providers to receive more information about our customers, such as contact or demographic information. We may combine the information we receive from these other sources with information we collect through the Site. For example, we may supplement the information we collect with outside records in order to provide you with information, services, or products you have requested, to tailor content, to offer you opportunities to purchase products or services that we believe may be of interest to you, and for other purposes. In those cases, we will apply this Policy to the combined information. The information collected and stored by the third party is subject solely to the third party’s privacy practices.
Functionality on the Site may permit interactions between the Site and third-party interactive or social services
(“Social Networking Features”). Examples of Social Networking Features include enabling you to “like” or “share”
content from the Site or to “like” or “share” our page on a third-party service; to automatically or selectively
show your social media posts on the Site; and to otherwise connect the Site to a third-party service. If you choose
to share content or to otherwise post information through the Site to a third-party service, or vice versa, that
information may be publicly displayed. Similarly, if you post information on a third-party service that references
us (for example, by using a hashtag associated with us in your post), your post may be published on the Site or
otherwise in accordance with the terms of that third party.
If you submit User Content or use Social Networking Features, including posting on our page within a third party
service, we may publish that information or content online or offline, including in connection with our advertising,
marketing, publicity, and promotional activities, as further described in our Terms of Service.
We may use information collected through the Site, including your personal information and Usage Information, for the following purposes:
If we wish to use your Personal Information for a purpose not listed above, we will only do so with your consent.
We may share non-personal information, including as permitted by applicable laws, information such as Usage Information, hashed or otherwise de-identified data, and aggregated user statistics, with third parties in our discretion. However, we do not share personal information with unaffiliated third parties for their own direct marketing purposes without giving you the chance to consent (opt in or opt out). We may share the information we have collected about you in the circumstances described below or elsewhere in this Policy, as disclosed at the time you provide information, or otherwise with your consent.
In particular, Diva may disclose your personal information to:
Diva works with network advertisers, ad agencies, analytics providers, and other advertising partners to serve Diva ads online, both on our Site, and third party websites, to serve third party ads on the Site, to provide us with information regarding the use of the Site and the effectiveness of our advertisements. These third parties may set and access their own tracking technologies on your device (including cookies and web beacons), and they may otherwise collect or have access to Usage Information and other information about you. Some of these parties may collect personal information over time when you visit the Site or other online websites and services. We may share information, typically information that has been de-identified, Usage Information, and location information, with third party advertising companies, analytics providers and other third parties for the purpose of serving you more relevant ads on and off the Site. For information on your ability to opt-out of certain of these practices, please see “Your Advertising Choices” below.
the Site and report on activities and trends. This service may also collect information regarding the use of other
websites, apps, and online resources. You can learn about Google’s practices by going to google.com/policies/privacy/partners, and opt out of them by downloading
the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
We may use a variety of companies to serve our advertisements. Some of these companies are members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising and you may want to visit the following webpages, which provide “opt-out” mechanisms for participating companies: http://networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/choices. To learn more about interest-based advertisements from participating third parties in Canada, please visit the Canadian DAA online choice page at http://youradchoices.ca/choices/.
For mobile apps, you may be able to limit certain advertising practices using the settings on your phone, tablet or other mobile device. Also, on most mobile devices, you can install the DAA’s AppChoices app to make choices about cross-app interest-based advertisements from participating third parties. You may review additional information on opting out of mobile devices at https://www.networkadvertising.org/mobile-choice/.
Please note opting out through these mechanisms does not opt you out of being served advertising and you will
continue to receive generic ads while online.
At Diva we want you to be able to maintain control over how we use your personal information. In particular:
In order to specify your privacy preferences, please contact us at the address below (see “Contact Us”).
To help protect the confidentiality of your personal information, Diva employs commercially reasonable administrative, technological and procedural safeguards. We use industry standard firewall and password protection systems.
However, no system can be guaranteed 100% secure. We therefore cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties. You use the Site and provide us with information at your own initiative and risk.
Your personal information may be stored and processed in any country where Diva has facilities or in which our
service providers operate and, by using the Site, you understand and unambiguously consent to the transfer,
processing, and storage of your information to countries outside of your country of residence, where privacy laws
may offer different levels of protection from those in your country. In certain circumstances, your personal
information may also be subject to access by and disclosure to law enforcement agencies under the applicable foreign
Upon written request, subject to certain exceptions, we will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to us, using the contact information in the “Contact Us” section below. When requesting access to your personal information, we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide the personal information that we hold about you.
Your right to access your personal information is not absolute. Applicable law or regulatory requirements allow or require us to deny you access where access would inhibit the ability of Diva to comply with a legal obligation; where it has already been destroyed due to legal requirements or because we no longer need it for our business purposes and/or where access would reveal personal information about a third party.
In the event that we cannot provide you with access to your personal information, we will inform you of the reasons, subject to any legal or regulatory restrictions.
Updating or Correcting your Personal Information
You should advise Diva if you believe that your personal information is inaccurate. You have the right to ask for it
to be corrected or updated. We may ask you to provide documentation to support your request for
correction or updating. Diva will make good faith efforts to make requested changes in our then active databases as
soon as reasonably practicable. Note, however, that information may persist internally for administrative purposes
and that residual data may remain on backup media or for other reasons.
Diva cannot and does not guarantee, represent or warrant that the content or information contained in such
third-party websites and resources is accurate, legal, non-infringing or inoffensive. Diva does not endorse the
content or information of any third-party website or resource and, further, Diva does not warrant that such websites
or resources will not contain viruses or other malicious code or will not otherwise affect your computer. By using
our Site to search for or link to a third-party website, you agree and understand that Diva shall not be responsible
or liable, directly or indirectly, for any damages or losses caused or alleged to be caused by or in connection with
your use of, or reliance on, Diva to obtain search results or to link to a third-party website.
Should you have questions about this Policy or collection, use and disclosure practices of Diva International, you may contact the Online Policy Officer by email, in writing or by telephone as indicated below:
Contact: Diva International Inc.
Address: 222 McIntyre Drive
Canada N2R 1E8
Diva does not currently sell your covered information as those terms are defined under applicable Nevada law. You may
still submit an opt-out request and we will honor that request as required by Nevada law if Diva were to engage in
such a sale in the future. If you are a Nevada resident and would like to opt-out of the sale of your covered
information, please submit your request to firstname.lastname@example.org. Your request must include your full name, street
address, city, state, zip code, and an email address so that we can contact if needed regarding this request. You
may also be required to take reasonable steps as we determine from time to time in order to verify your identity
and/or the authenticity of the request. Diva will respond to your request within sixty (60) days either confirming
that your request has been processed or indicating that we need an additional thirty (30) days to complete the
Pursuant to California Civil Code Section 1798.83, residents of the State of California who provide us personal information, as covered by California’s Civil Code Section 1798.83, have the right to request and obtain from us one time per calendar year information about the customer information we shared, if any, with third parties for their own direct marketing purposes during the preceding year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately preceding calendar year.If you are a California resident and wish to obtain this information from us, please send your request via email to email@example.com or write to us at the following mailing address: California Privacy Rights, Diva International Inc., Address: 222 McIntyre Drive, Kitchener, Ontario, Canada N2R 1E8. You must put the statement “Your California Privacy Rights” in the subject field of your email or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. There
is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and
online services, our Site does not alter its practices when they receive a “Do Not Track” signal from a visitor’s
browser, except as required by applicable law. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.